Curriculum
Module 2: Tele-Communication Skills
Introduction
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Lessons
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LESSON 1: ACTIVE LISTENING, REFLECTIVE LISTENING, AND EMPATHIC LISTENING
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Lesson 1 - Effective Interactions with Patients
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Lesson 1 - Ineffective Interactions with Patient
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Lesson 1 - Medical communication skills — Patient-centred interviewing
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LESSON 2: COMMUNICATION USING TECHNOLOGY – CHALENGES AND BARRIERS
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Lesson 2 - Telehealth Communication: Quick Tips (part 1)
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Lesson 2 - Telehealth Communication: Quick Tips: DEMO (part 2)
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LESSON 3: SAFETY AND PRIVACY IN TELENURSING
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Lesson 3 - Informed Consent
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Lesson 3 - Informed Consent and Telemedicine
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LESSON 4: TELE-TRIAGE
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Lesson 4 - Telehealth Nurse Triage Call Procedures: Answering the Phone
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Lesson 4 - Telehealth Nurse Triage Call Procedures: Types of Difficult Calls
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LESSON 5: TELEHEALTH ENROLLMENT AND PATIENT ASSESSMENT
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Lesson 5 - What Does A Telehealth Appointment Look Like?
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Lesson 5 - Four Ways to Have a Successful Telehealth Appointment
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DIGITAL RESOURCES
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SUMMARY + REFERENCES
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projekt TeleNursing_module 2
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Quiz
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